Loss details
Moderate severity- Date of loss
- Not provided
- Loss type
- Water
- Property
- 1842 Alder Street, Portland, Oregon
- Callback
- 503-555-0148
Affected areas
Upstairs bathroom sink areaKitchen ceilingKitchen wood floor
Immediate attentionWater-damaged kitchen ceiling · Wet wood flooring
Recommended next steps
- 1
Ensure safety: confirm occupant safety and secure hazards (priority)
- 2
Mitigate further damage: make reasonable temporary repairs and document costs per 'Duties after loss'
- 3
Obtain FNOL details: collect cause/mechanism of loss, date/time, affected areas/items, and any police/fire reports
- 4
Determine loss category: establish whether loss is wind/hail, sudden plumbing discharge, theft, flood, earth movement, or gradual deterioration
- 5
Document: take photos, inventory damaged property, and preserve receipts as required by policy
- 6
Refer to adjuster: route for human adjuster review to apply policy exclusions and calculate applicable deductible